The practice is keen to involve patients in decisions about the running and direction of the practice, and to provide ideas and feedback from a patient's perspective. We have conducted a paper-based patient survey for several years now, and we actively use the feedback that we receive to instigate improvements in the service we provide. However, we wanted to take this further and formed a patient participation group to provide a link between the practice and our patients. This is quite separate from the Virtual Patient Group which is email based.
The group meets quarterly, and if you have an issue you think it would be useful to draw to our attention, you may contact the practice direct, but may prefer to contact one of our patient members. You can forward comments, suggestions or questions to the group either by emailing firstname.lastname@example.org or by handing in your ideas to the reception desk marked for the attention of the Patient Participation Group.
Members of the Patient Participation Group
Paul Connell - Chair of Patient Paticipation Group