Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Data Security and Protection Policy

Alton Street Surgery recognises that information has its greatest value when it is accurate, up to date and accessible where and when it is needed. This document sets out a strategic direction form information governance management within the Practice. 

Data Security and Protection Policy

Privacy Notices – How we use your information

Being transparent and providing accessible information to patients about how we will use personal information is a key element of the GDPR Regulations. The following notices will inform you how we use your information.

Data Protection Privacy Notice For Patients 10/06/2021

Additional Privacy Notice – Covid-19 – 24/02/2022

Privacy Notice for Children 14/4/21

Shared Care Record – Privacy Policy

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this Act can be found here.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made to the Managing Partner and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.