Patient Feedback

Patient Feedback

Tell us what you think

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We are dedicated to providing the best possible care and experience for our patients. Your feedback is crucial in helping us understand what we are doing well and where we can improve.  We offer a variety of ways for patients, their families and carers to share their experiences:

The Friends and Family Test

The Friends and Family Test is an anonymous feedback method that asks if you would recommend our service. It also provides an opportunity to share detailed feedback.

Online Feedback

Easily share your feedback through our online contact form, which sends an email directly to the Practice.

Verbal Feedback

Call us on 01989 563646 to speak directly to one of the Receptionist or Management Teams. 

NHS Website

Post comments and feedback on websites such as the NHS website to contribute to the broader healthcare community.

Patient Participation

Join our Patient Participation Group, a forum for patients, carers, and GP practice staff to discuss issues and improve the overall service.


While we hope to address any concerns or issues through the channels mentioned above, if you feel the need to raise a formal complaint, please find more information here.

You Said We Did

We value the feedback received and believe in transparency about the actions taken in response. Please see our “You Said We Did” section regularly to see how your feedback has contributed to improvements in our services.

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Thank you for taking the time to share your experiences with us.